India

Raja Mandala: Time for Techplomacy

In the age of AI and social media, India needs digital ambassadors to engage with governments, tech companies.

“My god, this is the end of diplomacy”. Those were the reported words from Lord Palmerston, the Prime Minister of Great Britain during 1855-65 when he received the first cable from overseas. The technological advances in mid-19th century certainly did not end diplomacy, but they forever changed the way it was conducted.

To enhance the effectiveness of its voice in the new domain, France appointed a full time “digital ambassador” in 2017. Denmark has set up offices of “technomancy” in Silicon Valley, Copenhagen and Beijing. The French and Danish digital ambassadors don’t just deal with other governments. A major part of their mandate is to deal with technology giants like Google, Facebook and Alibaba and Huawei. India too needs to review and reorganise its technology diplomacy.

But first to the era of snail mail. The slow pace of long-distance communication until the 19th century meant that ambassadors acted on their own. Because they had no way to get frequent instructions from the sovereign, they were conferred with the title “ambassador extraordinary and plenipotentiary” and given the full authority to negotiate with the sovereigns to whom they were accredited.

The challenges and opportunities presented by the unfolding technological revolution are too important to be left to individual departments and ministries. What India needs is a “whole-of-government” approach to technology diplomacy led by the Prime Minister’s Office.

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